Handworthy Terms and Conditions

These terms and conditions, which take effect on the date of the purchase agreement’s
conclusion, are an integral part of the purchase contract. If the Seller and the Consumer enter
into a written purchase agreement with terms that differ from these terms and conditions, the
provisions of the purchase agreement will take precedence over these terms and conditions. The
agreed-upon terms and conditions must not be in conflict with other legal regulations (shorter
time for return of goods, warranty period, etc.)

An additional agreement is defined for the purposes of these terms and conditions as a contract
under which the Consumer acquires goods or is provided with a service task related to the subject
of a purchase contract, if the goods are delivered or the service task is provided by the Seller or
a third party under the terms of their agreement.

The displayed purchase price for the goods on any e-commerce website operated by the Seller
includes value added tax in the amount determined by the Indian government’s valid legal
regulations. Unless otherwise specified, all sales are valid until supplies last. The displayed
purchase price for goods on any e-commerce website operated by the Seller includes value added
tax in the amount determined by the Indian government’s valid legal regulations. Unless
otherwise specified, all sales are valid until supplies last.

If the Seller fails to comply with his obligations under Indian government laws or these terms and
conditions, the Consumer may seek redress from the competent court.

The procedure for concluding a purchase agreement

The Consumer sends the Seller a proposal for the conclusion of a purchase contract in the form
of a completed and submitted form, which can be found on the Seller’s website, in which he has
submitted a proposal for the conclusion of a purchase contract, the subject of which is the
transfer of the right of ownership of the goods identified by the Consumer, at the set purchase
value and under the terms specified in the order (hereinafter referred to as “Order”).
After submitting his order, the Consumer will receive an email indicating that the order has been
received by the vendor’s electronic system (hereinafter referred to as “Order delivery
confirmation”). Any additional information about the order will be sent to the Consumer’s email
address as well.

The Order delivery confirmation indicates that the Seller received the order but does not imply
acceptance of the proposal to conclude the purchase contract.
The Seller then sends the Consumer an email informing them whether their order was accepted
(hereinafter referred to as “Order Acceptance”). Order Acceptance contains information on the
name and specification of the goods whose sale is the subject of a purchase contract, details on
the price of the goods and/or other services, an indication of the anticipated delivery period, the
name and address of the place where the goods are to be delivered, and the eventual price and
terms, as well as the method and time of delivery of goods to the agreed place of delivery for the
Consumer, the Seller’s details (bus number, address, telephone number, and email address).
The purchase contract is formed when the Consumer receives the Order Acceptance in electronic
or written form.

Before the Consumer submitted his order, the Seller informed him about pre-contractual
information concerning claim, payment, trade, shipping, and other terms in a clear,
unambiguous, comprehensible, and unmistakable manner by:
• has informed about the main characteristics of the goods or the nature of the service task
to the extent appropriate for the means of communication used and to the goods or
services, has informed on the relevant catalogue site of the Seller’s e-commerce website
• has informed the Seller’s trading name and registered location on the relevant sub-page
of the Seller’s e-commerce website
• the Seller’s telephone number and other data necessary for the Consumer to contact the
Seller, particularly the e-mail address and fax number, if they exist, and has informed the
Consumer about them on the relevant catalogue site of the Seller’s e-commerce website
The Seller is required to:
• Deliver the goods in accordance with the accepted order, in the agreed amount, quality,
and time frame, and to pack or equip them before shipping in a manner suitable for
storage and protection.
• Deliver all documents required for receiving and using the goods, as well as other
documents specified by the applicable warranty certificate, delivery note, and tax
document), in written or electronic form, at the latest upon delivery of the goods.
The Seller has the right to receive proper and timely payment of the purchase price for the
delivered goods from the Consumer. The Seller informed the Consumer that the obligation to
pay the purchase price is a part of the order.

The Consumer is required to:
• take care of the ordered and delivered goods
• pay the agreed-upon purchase price to the Seller within the time frame
• Confirm the acceptance of the goods in the delivery note with their signature or the
signature of the authorized person.
• The Consumer has the right to receive goods in the quantity, quality, date, and location
agreed upon by the parties.

The buyer is required to inspect the goods upon receipt from the carrier or at the branch and to
report any damaged goods by phone or e-mail within 24 hours of receipt of the order. If it does
not, the seller’s complaint or withdrawal from the contract will be rejected.

Delivery and payment terms

Every product on the e-commerce website has its usual availability and shipping date listed next
to it.

Unless the Seller and the Consumer agreed otherwise in the purchase contract, the Seller is
obligated to deliver the goods to the Consumer without undue delay, but no later than 30 days
after the date of the purchase contract’s conclusion. If the Seller fails to deliver the goods within
the time period specified in the first sentence, the Consumer may request that the Seller deliver
the goods within an additional reasonable period specified by the Consumer. If the Seller does
not deliver the goods within this reasonable additional period, the Consumer has the right to
cancel the contract.

The Seller has the right to require the Consumer to accept the goods even before the delivery
period specified in the purchase contract expires.

The colours of the goods displayed on the e-commerce website may differ from the true colour
shades perceived in reality. The colour shades displayed are affected by a variety of factors,
including the monitor’s quality or the device used.

The Consumer is required to accept the goods at the location agreed upon by the Seller or his
agent, who is responsible for delivering the goods and the Consumer, in the purchase agreement
or in another way prior to the delivery of the goods (hereinafter referred to as the “Place”). The
Consumer is required to accept the goods within the time period agreed upon by the Seller or his
agent, who is responsible for delivering the goods and the Consumer, in the purchase contract
or in another way prior to the delivery of the goods.

In the event that the Seller delivers the goods to the Consumer at the Place and within the Time
period specified by the Seller, the Consumer is required to accept the goods or ensure that the
goods are accepted by a person authorized by the Consumer in his absence, and to accept the
goods and sign the payment and receipt protocol. A copy of the order confirmation must be
presented to the Seller by the third person authorized to accept the goods. The goods are
considered delivered and accepted when they are delivered to the Consumer.

Delivery of the goods is defined as delivering the goods to the Place and accepting them by the
Consumer or a third party authorized by the Consumer, as well as signing the payment protocol,
receipt, and confirmation of delivery of the goods to the Consumer or a third party authorized by
the Consumer.

The Consumer has the right to inspect the package, as well as the goods and their packaging,
immediately after delivery in the presence of a Seller representative. Under the circumstances of
discovering a fault with the goods and/or receiving an incomplete package (fewer goods, e.g.
missing ordered product), the Seller’s representative is required to allow the Consumer to create
a record of the extent and character of the damage to the goods, the accuracy of which is to be
proven by the Seller’s representative.

Transfer of risk of damage to goods and acquisition of ownership

The Consumer acquires ownership of the goods by accepting them at the agreed-upon location.
The consumer acquires ownership of the goods only after fully paying the Seller’s purchase price.
The risk of damage to goods is transferred to the Consumer when the Consumer or a third party
authorized by the Consumer accepts the goods from the Seller, or his representative who is
authorized to deliver the goods, or if he does not do so in time, when the Seller allows the
Consumer to handle the goods and the Consumer does not accept the goods